1. Website Usage
By using this website, you agree to use it lawfully and respectfully and not to interfere with its operation.
2. Product Information
We aim to present product descriptions, images and details accurately. Colors and appearance may vary slightly between screens and physical products.
3. Product Pricing
All listed prices are in Pakistani Rupees (PKR). Product prices and availability may change without prior notice.
4. Product Availability
Website listings are subject to actual stock and confirmation by the boutique.
5. Orders
Adding an item to the cart does not guarantee stock. An order becomes confirmed only after Gifts & Lifestyle confirms availability and order details.
6. WhatsApp Ordering
WhatsApp is provided as a convenient ordering channel. Your order message may contain product names, quantities, prices and total amount.
7. Order Confirmation
We may contact you to confirm the product, personalization, quantity, pickup/delivery details and final charges.
8. Payment Methods
Available payment methods, deposits or cash-on-delivery/pickup options will be communicated at order confirmation and may vary by order.
9. Order Cancellation
Cancellation requests should be made as early as possible. Personalized or already-prepared orders may not be cancellable once production or preparation has begun.
10. Pickup & Delivery
Pickup and delivery availability depends on location, product and order timing.
11. Delivery Charges
Any delivery fee will be communicated before final order confirmation and may depend on destination and courier/service selected.
12. Product Condition
Products are checked and prepared with reasonable care before handover. Natural flowers and similar items may vary due to season and availability.
13. Personalized Products
Customers are responsible for checking names, spellings and supplied personalization details before confirmation. Personalized items may have special return restrictions.
14. Returns & Refunds
Return or refund eligibility depends on product type and condition. Please contact us promptly if an issue occurs.
15. Damaged or Incorrect Items
If an item arrives damaged or incorrect, contact us as soon as reasonably possible with order details and clear photos so we can review the issue.
16. Allergies & Product Sensitivities
Customers are responsible for reviewing ingredient or fragrance information where relevant and informing us of known sensitivities before ordering.
17. Intellectual Property
Website text, branding, graphics and original content may not be copied or reused without permission.
18. Website Content
We may correct errors, update content, change products or modify website features at any time.
19. Limitation of Liability
To the extent permitted by law, Gifts & Lifestyle is not responsible for indirect losses arising from website interruptions, third-party services or circumstances outside reasonable control.
20. Changes to Terms
These terms may be updated when business practices or website features change. Continued use after updates indicates acceptance of the revised terms.
21. Contact Information
Gifts & Lifestyle
27-B MM Alam Road, Gulberg III, Lahore, Punjab, Pakistan
+92 321 5678901
hello@giftsandlifestyle.pk